Anonymous
map-marker Abbey Wood, Greenwich

I was looking for customer’s services number

I eat ritz crackers and had a allergic reaction but already checked the packet didnt say anything that I wasnt allowed but when I googled it there it said it contains peanuts which I am allergic too There isnt any warning on the packeting lucky I took my tabs when I realised otherwise I might of been dead I think u should change yr packeting and state this on it
View full review

User's recommendation: Check google before u eat

Pam D Cbf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moline, Illinois

RITZ Toasted Crackers packaging etc

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - RITZ Toasted Crackers packaging etc
Ritz Crackers - RITZ Toasted Crackers packaging etc - Image 2
Ritz Crackers - RITZ Toasted Crackers packaging etc - Image 3
Tired of paying $5 for CRUMBS, If you cannot package these expensive snacks properly, DONT SELL. A whole bag was 90% crumbs, literally. RIDICULOUS
View full review

User's recommendation: Pay attention

Jessica S Wgp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product disappointing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Product disappointing
Ritz Crackers - Product disappointing - Image 2
Ritz Crackers - Product disappointing - Image 3
Ritz Crackers - Product disappointing - Image 4
So, I have always lived every Ritz crackers product since I was a kid. So I was actually disappointed for the very first time yesterday because I bought a bag of Ritz Crisp &Thins, Salt & Vinegar flavor which I love! Imagine my shock and horror, that not only was the whole bag unflavored (No salt and vinegar), but actually COMPLETELY unseasoned!! As in, not even salt added!! What a blow to my tastebuds!!! I just wanted to bring that to someone's attention Sad
View full review
Pros:
  • Great flavors

Preferred solution: Preferably just a replacement bag please??

Madison M Byy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tissue in the bag

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Tissue in the bag
Ritz Crackers - Tissue in the bag - Image 2
Ritz Crackers - Tissue in the bag - Image 3
I bought a 12 pack of the mini bags of ritz crackers and cheese (My 1 1/2 year olds favorite snack). A little over a week she probably ate 6 of the bags. Opened the next bag and seen something white poking out covered in cheese. Looked like a tissue. Threw the rest of the box out. I am disgusted my daughter ate those other 6 bags.
View full review
Loss:
$13
Pros:
  • Great size cracker for my daughter to eat
Cons:
  • None other than this tissue

Preferred solution: Apology

User's recommendation: Always check the bag for giving it to your children.

Anonymous
map-marker Queens, New York

Less crackers in my box

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Less crackers in my box
There are less crackers in the box - consumers are not getting what they are paying for. Stop the deception
View full review

User's recommendation: Do not buy this product because it is deceptive and still tasty

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Riverdale, Georgia

Found a peanut butter looking substance on crakers.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Found a peanut butter looking substance on crakers.
Ritz Crackers - Found a peanut butter looking substance on crakers. - Image 2
Ritz Crackers - Found a peanut butter looking substance on crakers. - Image 3
Ritz Crackers - Found a peanut butter looking substance on crakers. - Image 4
Ritz Crackers - Found a peanut butter looking substance on crakers. - Image 5
I purchased a box of Original Ritz Crackers. To my surprise there was something that looked like peanut butter on all them, which could be seen through the packaging. This substance was inside of all the cracker packs. I love Ritz Crackers, but I am reluctant to purchase them again. This could be dangerous for someone to eat.
View full review

User's recommendation: Please check your Crackers when you open them.

1 comment
Guest

I found the same thing on a recent box of Ritz crackers. It looks like peanut butter, but I’m afraid of eating them.

Rick B Twr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mckinney, Texas

The Crackers suck due to Cheap quality! They break up as soon removing from the package; they break as I attempt to dip them! Such poor quality! MAKE THEN TO BE HIGH QUALITY! They suck now!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - The Crackers suck due to Cheap quality! They break up as soon removing from the...
Ritz Crackers - The Crackers suck due to Cheap quality! They break up as soon removing... - Image 2
Updated by user Nov 27, 2023

They have made no attempt to call or email me!Very disappointing!

Original review Nov 22, 2023
Cheap thin crackers!
How many ways do I have to tell you the Crackers SUCK; they Break after upon opening the package!
View full review

User's recommendation: I highly DO NOT RECOMNEND THEM!

1 comment
Rick B Twr

Your Horrible system of Confirmation Codes sucks & does not Work! When I copied the Code you requested 2X's did not Work!

You better have your Techs Work on that! The Crackers fall apart & The Complaint Code System Fails and gets & F for FAILURE from ME! FIX Your CRACKERS & your Complaint System! Your Thin Falling-Apart Crackers has been going on for Months!

Shame on.

the whole Company---Your Cutting Corners to up your Points on the market & cheating Customers with Poor Quality! I'm glad I do not invest in your Company!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tampa, Florida

Buying Ritz crackers opening up the box and three of the packages are split wide open

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Buying Ritz crackers opening up the box and three of the packages are split wide open
Buying Ritz crackers opening up the box and three of the packages are split wide open - Image 2
Buying Ritz crackers opening up the box and three of the packages are split wide open - Image 3
For open bags of Ritz in one box can not use them at a party when you open them on the day and are stale
View full review

User's recommendation: We like the Ritz but if they’re not going to seal them, don’t sell them

Lisa P Bct

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My crackers was burnt instead of crisp.

Ritz Crackers - My crackers was burnt instead of crisp.
Ritz Crackers - My crackers was burnt instead of crisp. - Image 2
Some of the crackers was burnt and left a bad taste in my mouth. Theres a difference between burnt and crisp. My entire bag was the same there I really couldnt even taste the cream cheese and onion at all.
View full review
Loss:
$299

Preferred solution: Full refund

Anonymous
map-marker Queens, New York

Less crackers in my box

Ritz Crackers - Less crackers in my box
Its plain old greed and power makes you get away with it because small people dont have the resources to sue you.
View full review

User's recommendation: Boycott the brand

Rizwana H Czk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Found metal piece on a cracker

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Found metal piece on a cracker
We found a metal piece in one of the cracker. I know my kids eats them for snacks but happened to be my husband found it in his cracker. I hope theres no more pieces in other crackers. Please look into it for safety.
View full review
Loss:
$10
Pros:
  • Was a great snacks
Cons:
  • Poor quality control on making

Preferred solution: Make sure all it’s not in any other product.

Anonymous
map-marker Monroe, New York

The crackers have no taste. Before a hint of salt was what made it good. Now they just plain crackers. I’m going to go back to saltines.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - The crackers have no taste. Before a hint of salt was what made it good. Now they...
Flavor & quantities. Do not like! Do not like! Do not like!!! Do not like!!! Do not like!!! Please go back to the other flavor.
View full review

User's recommendation: Bring back the old flavor of the crackers. The box says original but, it’s not.

Jamie T Nrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Product quality
Updated by user Dec 21, 2023

They are sending me 2 coupons to replace both boxes. Ty Ritz

Original review Dec 21, 2023
Looks like the machine didn't seal the package right and it smashed the crackers on the end so it looks to be open and crumbly.
View full review
Loss:
$6
Pros:
  • Taste
Cons:
  • Quality control

Preferred solution: Full refund

User's recommendation: Will always recommend Ritz

Anonymous
map-marker Yuba City, California

Throwback

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Throwback
Ritz Crackers - Throwback - Image 2
Just a throw back picture from 1942 ritz crackers number one be in my book crunchy crispy oh so goodness
View full review

User's recommendation: Yes long standing company

Chuck D Gbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Foreign substance on crackers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ritz Crackers - Foreign substance on crackers
Ritz Crackers - Foreign substance on crackers - Image 2
Opened sleeve of ritz crackers and had eaten a few before I noticed a foreign substance on the crackers.
View full review

Preferred solution: Explanation of substance found

User's recommendation: Carefully check your ritz crackers

Jalyn Ivc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Bronx, New York

No salt

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought family size box of crackers and every sleeve had zero salt in it. The whole point of the crackers is to mix with salt. I double checked the box to make sure it was a regular box and it is. Very upset. I'd really like to just get another box that actually just has salted crackers no big deal but how will they or you remedy this for me. Its to much money to have bad quality control.
View full review

User's recommendation: Check the box before you leave

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article