Ritz Crackers
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The quality of Ritz crackers is quite dismal ; they were excellent before Mondelez owned the brand.
- - The crackers are thinner and lower quality than before.
- - There are clumps of a light brown paste in the crackers.
It had been a number of years between my most recent purchase of Ritz crackers and the preceeding purchase. What a disappointment it was to find that the current version is a thin, insubstantial, low quality piece of garbage.
There were clumps of a light brown pasty substance distributed throughout every sleeve of these disgusting crumbly wafers that prompted me to toss them into the trash.
The corporate %#&holes responsible for this decline in quality (but not price of course) should spend years in prison to reflect on the folly of their greed. I hope that our nation of pathetic sheep will soon awaken and rise against the shameless greedy ones that are so ubiquitous today.
- Are not even close to what they once were
User's recommendation: Stop buying this crap ; you are enabling and encouraging the greedy ones!
Roswell, Georgia
Got a bad boxing bought a box of snack Ritz crackers and there were 4 packs open,look like a problem when they were being sealed.
- - Four snack packs were not sealed.
- - They were told a coupon would be mailed.
- - They would purchase again and wonder if the coupon covers a replacement box.
I have spoken to someone about the problem, I believe it was a problem with sealing the snack packs at 4 of them were not sealed.i was told I would receive a coupon in the mail.I have a question will the coupon cover the purchase of a replacement box ? I would purchase again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot sealed so not fresh
- - All 12 family-size Fresh Stacks packs were unsealed.
- - No prior issues; it's enjoyed with peanut butter.
- - Disappointed paying more and getting less.
Bought family size fresh stacks and every one of the 12 packs are unsealed. Not had issue before Enjoy with peanut butter But this box trash Very disappointing considering we all pay so much more for products and now get less than in way or another
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSickened
I had bought the individual package sandwich crackers from ritz. I found a dime sized piece of someones skin in it.
Threw the rest away. Im done
- Good on a caserole
- Skin in my cracker package
Preferred solution: Apology
User's recommendation: Check packaging first
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
We was told by a stalker for Walmart that y'all was not gonna make the extra toasted again. And we really like them.
Ritz crackers, we were told at Walmart by a guy who was stocking them that they were not going to carry the extra toasted. Are y'all bringing them back again? At Oxford Walmart, Alabama.
- Love all
Preferred solution: Just bring back the extra toasted ritz.
Peanut butter on crackers
Opened a package of plain crackers and they have peanut butter all smeared on them There is another unopened package I see peanut butter on too
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrumbling crackers
Crackers are crumbled in package, and dont dare to try and scoop ANYTHING with one, it will fall apart!!! I have eaten Ritz crackers all my life, and the past few bulk packs have been VERY disappointing
Preferred solution: FIX THE PROBLEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy with product
I'm very unhappy with the individually wrapped Ritz cheese crackers. The amount of cheese is so minute that it hardly has any flavor of cheese whatsoever.
This is nothing more than 2 crackers put together.
I'm very unhappy with this product. I'm so disappointed with Ritz since I have bought their products all of my life and the quality of this product is very disappointing.
User's recommendation: Yes, just be aware that there is basically no cheese on these crackers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPre-cracked Crackers
I have been eating Nabisco brand cookies and crackers (now Mondelez International) for as long as I can remember. I will be 75 this year, and I am done with this brand.
Today it was the roasted vegetable crackers that were the final cracker. Only 13 of the 31 crackers in the tube came out whole as I picked them up out of a completely opened sleeve. For years, I have had a group of crackers from every tube that are pre-cracked, but today was the worst percentage. I also get pre-cracked crackers in all the other Mondelez products, including the Graham crackers.
This problem is not new; it is many years old, and they haven't fixed the problem. Once upon a time, (before Mondelez) I would toss a box of Ritz in the back of my van, bouncing around with tools and test equipment.
The crackers might be there for months waiting for me to eat them. I don't recall ever having broken crackers.
- Taste similar to old style
- Always pre cracked in the package
Preferred solution: Fix their products
User's recommendation: DO NOT PURCHASE
I can relate to exactly what you are saying. I am ironically 75 as well, and over the years I grew up loving these crackers.
Now they have become total garbage!
Greed!! Feed the public anything to make a buck!
Houston, Texas
-O is what I give these now horrible crackers. They don't even taste like they used to I will not buy again.
Try changing the ritz crackers back to the way they used to taste otherwise no one will buy them. I know I won't.
The cracker was light in color and looked like it was half baked. The taste, well the taste is hard to explain. It tasted like a mouthful of butter with crumbs.
It's horrible. I will buy another brand of crackers from now on.
User's recommendation: Don't waste your money on Ritz crackers. They change is not good.
Ritz Toasted Chips (roasted garlic). The entire bag is broken. No whiole chips. Dont use for dipping as its only pieces. I have purchased in 3 different stores with same results.
I have purchased these chips 3 times in 3 different stores (walmart, shoprite & Aldi) with the same results. The entire container had only broken pieces.
I could not use them with my dip. Will not purchase again unless a different type of packaging or being able to see inside bag.
User's recommendation: If enjoy eating small pieces of chips…the taste good
I have had the same experience with the veggie chip crackers. The vast majority are broken, and I've bought from three different grocery chains.
What do the factory handlers/shippers do to cause this?
Or are they broken even before they are bagged? I like the flavor, but dealing with bits and crumbs is very annoying.
The whole box looked like it wasn't baked long enough, they fell apart and was lighter in color than they always were. Think I'll be looking for a different brand.
They give a number to call and there's no way you can talk or leave a message. Terrible product never will buy again, treeble customer service no connection with customers.
For a company that has been around as long as I can remember,management isn't what it used to be but most companies have bad management and workers don't care and do poor work. Some where I read these are made in a foreign country a reason not to buy.
User's recommendation: But a different brand.
uncooked not golden. white texture tasteless.
Ozark, Arkansas
Ritz Cracker poor Quality
Ritz Crackers are not baked as well as they use to be , and now they crumble before they can be removed from the package. The Buttery flavor is missing, All of this contributes to Poor quality and poor taste in the product.
User's recommendation: Another type of cracker may need to replace the Ritz since the Quality as gone down.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI buy the 20 pack of ritz crackers and almost every time there’s always 1or2 damaged packs crackers are crushed and some only have 5 crackers not 6
Too many damaged packages inside 20 packs need better quality control and inspection this happens almost every time I buy these
- Taste good
- Come in all broken and crushed see pictures not the first time
Preferred solution: Full refund
User's recommendation: Take caution when buying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed consumer
Theres a hair in my chocolate covered ritz. I have proof. It was literally embedded into the chocolate layer.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Ritz crackers are now the worst crackers on the market because they absolutely crumble every single time one tries to add a spread to them and they have lost their once buttery crispy texture and taste!