Open the sleeve, they look nice. When you touch them they fall into pieces and you can't do anything with them. I'm going to return them to make a point, but this has to be something to do with an added or missing ingredient. I don't think it's because they're thinner based on looking at them.
That gets me wondering, are they safe to eat?
Take the challenge: Try to pull one out without it breaking apart. My family did and we all had a laugh.
This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $5. The author is overall dissatisfied with Ritz Crackers and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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