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Contact Ritz Crackers Customer Service

Ritz Crackers Phone Numbers and Emails

Toll-Free Number:

  • (855) 535-5648
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How to Contact Ritz Crackers?

Most Popular Number:

(855) 535-5648
Total calls: 680 Issues resolved: 44 Last call: Mar 13, 2025
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PissedConsumer Reporter

The Ritz Crackers phone number to get in touch with the customer service team is 1-855-535-5648. You can use this helpline to contact the customer care advisors for general information or assistance with your issues. If you prefer communicating via text messages, you can send an SMS to 1-864-581-2463. To reach official representatives at the company’s headquarters, dial 1-847-943-4000. If you experience difficulties navigating the website, report the problem at 1-844-495-0472. To discuss the investment opportunities, contact the IR team at 1-847-943-5454. For Shareholders Services in the US, call 1-866-655-7238. If you are outside the US, you can reach Shareholder Services at 1-651-450-4064. The Media Relations team is available at 1-847-943-5678.

The Ritz Crackers email address for customer service inquiries is not provided by the company. However, you can email the support team via the website. Select the Contact Us option in the Mondelēz International section at the bottom of the homepage, and click the Email Us button to complete a request form. You can also contact the Media Relations and Investor Relations teams by submitting your inquiry via the website. Find the corresponding button in the bottom left corner of the Contact Us page and fill out the form. Press and media-related questions can be sent to news@mdlz.com as well. The Ritz Crackers contact email for accessibility feedback is mondelezint@a11y.com.

The Ritz Crackers headquarters address is Mondelēz International, Inc., 100 Deforest Avenue, East Hanover, New Jersey 07936, United States. You can also mail official correspondence and legal inquiries to Global Mondelēz International Headquarters, 905 West Fulton Market, Suite 200, Chicago, IL, 60607, United States. The Data Protection Officer is also ready to handle Privacy Policy concerns sent to this office. The same address can be used to get in touch with the Investor Relations department. Shareholders can reach the company’s representatives at the following address: Investment Plan for Mondelēz, International, Inc., c/o EQ Shareowner Services, 1110 Centre Pointe Curve, Suite 101, Mendota Heights, MN 55120.

You can contact the customer service team via the Ritz Crackers website by scrolling the homepage to the Mondelēz International section and selecting the Contact Us option. Click the chat icon in the bottom right corner of the screen and find the Liva Chat button. The live Ritz Crackers support operator is available Monday to Friday between 9 a.m. and 6 p.m. EST to answer your questions and help you solve your issues. Alternatively, you can click the Email Us button to send your inquiry to the Help Center members. Complete the form with the required information and the details of your issue to submit your request.

Ritz Crackers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Ritz Crackers Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Ritz Crackers is 8555355648. 55% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Ritz Crackers may ask you for the following information to identify you as a customer: email, first and last name or phone number.

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PissedConsumer Club

Contact Information

Ritz Crackers Website:

Ritz Crackers Help Center:

Corporate Office Address:

Mondelēz International, Inc.
100 Deforest Avenue
East Hanover, New Jersey 07936
United States

Ritz Crackers Rating Based on 727 Reviews

Rating details

2.0
more details
Product or Service Quality
Value for money
Website
Customer service

Rating stats

Rating trend

How Good is Ritz Crackers's Customer Service?

Adair Orc
Adair Orc
Feels Neutral | Sep 01, 2024

I have not spoken with anyone as yet

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Kimberly G Ybu
Kimberly G Ybu
Feels Disappointed | Jul 12, 2024

Didn't answer bcuz they were closed bcuz of being in a different time zone.

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Gurney Jof
Gurney Jof
Feels Satisfied | Apr 25, 2024

The representative was very kind courteous and she listened to my concerns

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Raymond W Usk
Raymond W Usk
Feels Satisfied | Apr 17, 2024

Look forward to coupons to get more

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Mauriah Zvh
Mauriah Zvh
Feels Disappointed | Apr 01, 2024

Satisfied

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Gwen W Dig
Gwen W Dig
Feels Satisfied | Mar 29, 2024

They did a great job taking care of my issues

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Summary of Ritz Crackers Customer Service Calls

692 TOTAL
CALLS
02:44 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ritz Crackers?

Product/ Service Question:

  • “Opened stack of crackers”
  • “We have always bought Ritz products, but what u have ti the crackers is an bad, u have made them a lot - a lot SMALLER , and raised the price, SHAME ON YOU.”
  • “Quality”

Request for Information Question:

  • “Looking for donations for a holiday party for childreb”
  • “Need to speak with someone”
  • “Concerned customer”

Shipping and Delivery Question:

  • “Bad packages”
  • “Bad seals on wrappers on a 18 stack jumbo size”
  • “Received empty packages with no food contens inside. I feel cheated didn't receive the items paid for in variety box.”

Payments and Charges Question:

  • “Would like a few coupons”
  • “Coupons”
  • “Credit”

Account Question:

  • “YOU FORGOT THE CHEESE AND THE CRACKER ON MY CHEESE AND CRACKER PACKAGE YOU MEANIE”
  • “Fb account hacked”

Refund Question:

  • “Product refund”

Activation/ Cancellation Question:

  • “They cancelled in a biskit”

Other Question:

  • “No salt on full box of regular ritz”
  • “Msg”
  • “Contamination”

Compare Ritz Crackers Customer Service To

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