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Contact Ritz Crackers Customer Service

How to Reach a Person at Ritz Crackers

Verified Contact Information

Toll-Free Number:

  • 1-855-535-5648
Call customer service

Customer Service:

  • 1-864-581-2463
    SMS/Text

Investors/ Franchising:

  • 1-847-943-5454

Ritz Crackers Email:

Media
Send Message

Ritz Crackers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ritz Crackers Phone Number
1 (855) 535-5648
Average Hold Time
00:01:28
Average Calls duration
3 minutes
Most Popular Ritz Crackers Email Address
news@mdlz.com
Ritz Crackers Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
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fri
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View full overview ›

How to Contact Ritz Crackers?

Most Popular Number:

(855) 535-5648
Total calls: 709 Issues resolved: 45 Last call: Mar 26, 2026

The Ritz Crackers phone number to get in touch with the customer service team is 1-855-535-5648. You can use this helpline to contact the customer care advisors for general information or assistance with your issues. If you prefer communicating via text messages, you can send an SMS to 1-864-581-2463. To discuss the investment opportunities, contact the IR team at 1-847-943-5454.

The Ritz Crackers email address for customer service inquiries is not provided by the company. However, you can email the support team via the website. Select the Contact Us option in the Mondelēz International section at the bottom of the homepage, and click the Email Us button to complete a request form. You can also contact the Media Relations and Investor Relations teams by submitting your inquiry via the website. Find the corresponding button in the bottom left corner of the Contact Us page and fill out the form. Press and media-related questions can be sent to news@mdlz.com as well.

The Ritz Crackers headquarters address is Mondelēz International, Inc., 100 Deforest Avenue, East Hanover, New Jersey 07936, United States. You can also mail official correspondence and legal inquiries to Global Mondelēz International Headquarters, 905 West Fulton Market, Suite 200, Chicago, IL, 60607, United States. The Data Protection Officer is also ready to handle Privacy Policy concerns sent to this office. The same address can be used to get in touch with the Investor Relations department. Shareholders can reach the company’s representatives at the following address: Investment Plan for Mondelēz, International, Inc., c/o EQ Shareowner Services, 1110 Centre Pointe Curve, Suite 101, Mendota Heights, MN 55120.

You can contact the customer service team via the Ritz Crackers website by scrolling the homepage to the Mondelēz International section and selecting the Contact Us option. Click the chat icon in the bottom right corner of the screen and find the Liva Chat button. The live Ritz Crackers support operator is available Monday to Friday between 9 a.m. and 6 p.m. EST to answer your questions and help you solve your issues. Alternatively, you can click the Email Us button to send your inquiry to the Help Center members. Complete the form with the required information and the details of your issue to submit your request.

PissedConsumer Club

Contact Information

Ritz Crackers Website:

Ritz Crackers Help Center:

Corporate Office Address:

Mondelēz International, Inc.
100 Deforest Avenue
East Hanover, New Jersey 07936
United States

Summary of Ritz Crackers Customer Service Calls

721 TOTAL
CALLS
02:42 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ritz Crackers?

Product/ Service Question:

  • “Plain Rizs crackers had peanut butter on three if them.”
  • “There’s peanut butter on my cracker and I am allergic”
  • “To ask why they can’t make crackers, healthy these crackers have been a family tradition since I was small”

Request for Information Question:

  • “Looking for donations for a holiday party for childreb”
  • “Need to speak with someone”
  • “Concerned customer”

Shipping and Delivery Question:

  • “Individual packages unsealed”
  • “I bought 2 boxes of ritz and inside each box packages weren’t not sealed”
  • “Found a glob of peanut butter in my package of ritz crackers and own a daycare and have children allergic to peanut butter”

Payments and Charges Question:

  • “Would like a few coupons”
  • “Coupons”
  • “Credit”

Account Question:

  • “YOU FORGOT THE CHEESE AND THE CRACKER ON MY CHEESE AND CRACKER PACKAGE YOU MEANIE”
  • “Fb account hacked”

Refund Question:

  • “Product refund”

Activation/ Cancellation Question:

  • “They cancelled in a biskit”

Other Question:

  • “There is something odd in my bag of chips”
  • “Chemical smelling cheese nibs”
  • “Dissatisfaction of new cheddar toasted chips”

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