Melissa W Qha

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Toasted chips

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Ritz Crackers - Toasted chips
Ritz Crackers - Toasted chips - Image 2

I have purchased a bag of Toasted Chips at least twice a month for as long as they've been around! I love them, but I have never opened a bag that wasn't 60% broken and in small pieces.

Why can't you come up with different packaging! Please, I'd actually like to put them out on a holiday tray with cheese!

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Pros:
  • Taste
Cons:
  • Toasted chips packaging

Preferred solution: Would like Ritz look into different packaging so the crackers are not all broken into small pieces! They taste amazing!

Deja L Erf

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BUGS IN CRACKERS

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Ritz Crackers - BUGS IN CRACKERS
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Ritz Crackers - BUGS IN CRACKERS - Image 5

July 2, 2024, I purchased a box of Ritz crackers at Walmart. Address 3805 S Keystone Indianapolis IN 46227.

Not too long after my purchase, I begin to consume the product. After consumption, I looked at the box and realized that I was consuming bugs, as there were about 1000 to 2000 bugs in the box. I just so happen to look around and I seen that the ants were everywhere the box had been. My room was infested with these bugs.

My car was infested with the bugs, so I had to buy bug spray to kill them and throw away my sheets. I immediately returned to the Walmart to notify them of the situation. All they were able to do that evening with issuing me a refund for the box of crackers. When I woke up in the morning, I had unusual stomach cramps and took myself to urgent care where they diagnosed me with non-ineffective Gastroenteritis and colitis.

As the day proceeded, I made several calls to different attorneys offices as well as the FDA, as well as Walmart and Ritz. Walmart told me that there was nothing that they could do because the ineffective box came from Ritz. Ritz told me the only thing they could do, is send me coupons and the ineffective box occurred at Walmart. Overall, this situation has had a significant impact on me thus far.

I had to go through intense cleaning to ensure that the bugs were all gone.

I am unable to eat because of my fear that it will happen again. I am emotionally distressed because of this and have to fight for myself to ensure that both of these companies are held accountable for what happened

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Loss:
$4

Preferred solution: Fairly Compensated for my medical expenses and pain and suffering!

User's recommendation: DONT BUY THEM

pamela m Wxl

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| map-marker Dublin, Ohio

Ritz Crackers NOT Ritz!!!!!!!

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Ritz Crackers NOT Ritz!!!!!!!
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Ritz Crackers NOT Ritz!!!!!!! - Image 3

Tasteless!!! Whats happened to Ritz Crackers!!!

Crumble, Tasteless, color is way off!

Not flakey not buttery they taste absolutely horrible!!! What have you done!!!

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User's recommendation: Do not buy

1 comment
Guest

Agree Ritz was a go to brand but they have gone down hill and are now destined to the rubbish bin. They have become tasteless and if your lucky enough to retrieve a whole cracker the instantly break. Done with Ritz,

Resolved
Jackeline M Frw

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Resolved: I found something disgusting

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Ritz Crackers - I found something disgusting
Ritz Crackers - I found something disgusting - Image 2

I bought a cookie at a Dollar Tree in Farmers Branch and I found something disgusting.

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Preferred solution: Apology

Kayla K Mrc

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Missing crackers

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Ritz Crackers - Missing crackers
Ritz Crackers - Missing crackers - Image 2

I bought a box of eight fresh stacks and two of the stacks were half empty, but sealed. They shortchanged me on some crackers. This could be a machine glitch or a quality control problem!

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Preferred solution: Another full box of crackers or large discount on new box.

Steve S Ppp

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Most if not all the crackers fell apart trying to put anything on them

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Ritz Crackers - Most if not all the crackers fell apart trying to put anything on them
Ritz Crackers - Most if not all the crackers fell apart trying to put anything... - Image 2

This has happened to the entire box. This is not acceptable and will likely stop me from purchasing.

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Loss:
$4
Pros:
  • Taste
Cons:
  • Fall apart

Preferred solution: Full refund

User's recommendation: To make the cracker the way you use to..so you can put something on them

2 comments
Guest

Fell apart when I picked it up. Never buy again.

1 stack was nothing but crumbs. Never buy again.

Guest

Terrible crackers you can't put anything on them...they are crumbles before you even open the packet...ugh so mad never again

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Emmaline Jmw

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| map-marker Winnipeg, Manitoba

No seasoning

Ritz Crackers - No seasoning
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Ritz Crackers - No seasoning - Image 3

We ordered a bag of sour cream and onions ritz toasted chips and the whole bar of chips have no seasoning on them. Ordered from Walmart

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Edward K Jmj

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RITZ Toasted Chips, Sour Cream & Onion

Ritz Crackers - RITZ Toasted Chips, Sour Cream & Onion
Ritz Crackers - RITZ Toasted Chips, Sour Cream & Onion - Image 2
Original review Jun 29, 2024

I purchased the 11.4 oz. Family Size bag of the Sour Cream & Onion RITZ Toasted Chips at a Walmart store for $4.98.

I've had these several times before and I've enjoyed them. This bag is flavorless, with no visible seasoning or salt. 24Feb2025XEZ2S3, 21:02.

Have there been other comments or complaints? Where's the Quality Control?

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Loss:
$5

Preferred solution: Full refund

Debbie W Akd

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Extremely salty, too thin, holes too big

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Ritz Crackers - Extremely salty, too thin, holes too big
Ritz Crackers - Extremely salty, too thin, holes too big - Image 2
Updated by user Jun 13, 2024

I have no other choice of crackers here. I'd change to another brand if I could

Original review Jun 11, 2024

First, the holes were made bigger, then the cracker was made so thin, it fell apart before even trying to apply peanut butter, then the cracker diameter was reduced, and last, certain batches have been too salty to eat. I am 5'2' and weigh 98 lbs.

Peanut butter and Ritz crackers have been my breakfast, afternoon snack, and nighttime snack.

I depended on Ritz crackers for several years, but now I have to toast bread instead. I'm highly disappointed with the manufacturer.

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Loss:
$8
Pros:
  • Used to be taste and quality but no more
Cons:
  • Too salty too thin too small

Preferred solution: Change in product

User's recommendation: Don't buy!

Featured
Maria M Lrb

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My favorites crackers

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Ritz Crackers - My favorites crackers
Ritz Crackers - My favorites crackers - Image 2

Ritz crackers are my favorites, I bought a box with 30 bags in Costco but i got five empty bags i was not happy about it.

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Preferred solution: I just want you to meet the amount for what I'm paying for .

User's recommendation: Please make sure to put crackers inide the bags.

Jasmonee W

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Where are my crackers?

Ritz Crackers - Where are my crackers?
Ritz Crackers - Where are my crackers? - Image 2

I just opened the box today. First pack only 5.

I checked another pack only 5. My first thought was the box got damaged. Box is fine no crumbs.

NO CRACKER!! Its supposed to be 6 in each.

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Loss:
$10

Preferred solution: Better care for customers and a refund

User's recommendation: Dont buy bs

Pam D Cbf

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| map-marker Moline, Illinois

RITZ Toasted Crackers packaging etc

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Ritz Crackers - RITZ Toasted Crackers packaging etc
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Tired of paying $5 for CRUMBS, If you cannot package these expensive snacks properly, DONT SELL. A whole bag was 90% crumbs, literally. RIDICULOUS

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User's recommendation: Pay attention

1 comment
Guest

The last several times I bought toasteds they were all crumbs. The packaging is all wrong for

Monica M Hrz

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| map-marker Palmdale, California

Peanut butter on crackers

Ritz Crackers - Peanut butter on crackers
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Ritz Crackers - Peanut butter on crackers - Image 3

I bought two boxes of crackers two weeks ago and I opened them. This pack of crackers had peanut butter in them. My niece has a severe peanut butter allergy and I'm glad that I did not give her these crackers.

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Alexis G Gik

Too much salt!

Ritz Crackers - Too much salt!

I purchased a box of Ritz crackers from BJ's Wholesale Store for my children. After deciding to eat a small snack, I chose one of the individual packs from the box, after giving a couple to my children.

I could not believe the amount of salt on the crackers. I can no longer support the Ritz Cracker Company unless they completely remove the salt.

It's salty enough with the cheese. I left a pic with the remaining salt in the packet.

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Pros:
  • Good with soup
  • Etc
Cons:
  • Too much salt

Preferred solution: I would like Ritz Company to consider the health problems many people face today from too much salt intake. The salt was not so profound many years ago. Companies need to be held more accountable for what they serve the consumers.

Jacqueline Y Wbf
map-marker Kosciusko, Mississippi

Stale crackers. Taste bland.

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Ritz Crackers - Stale crackers. Taste bland.

I have been purchasing Ritz crackers since my kids were born. They were great snacks for teething babies and came in handy when the kids got a little hungry.

My mom purchased them for us when we were young. When you got hungry before lunch or dinner, Ritz would do the job.

The last few boxes were rank (stale). I won't buy again.

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User's recommendation: Read dates on boxes and beware of staleness

Anonymous

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Verified Buyer
| map-marker New Orleans, Louisiana

I have complaint

Ritz Crackers - I have complaint
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Ritz Crackers - I have complaint - Image 3

+qYour machinery must've malfunctioned and just dumped peals of salt on each cracker. I opened 4 of the 12 packs and all 4 of them were pealed with salt.

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About

Related Companies

Mondelez International, Nabisco, Oreo, Chips Ahoy, Honey Maid

Summary

American company Ritz Crackers manufactures crackers with different tastes for a quick snack. There are Ritz Original Crackers which have a mild taste and are recommended for eating with butter and vegetables. Next type of products is called Ritz Cheese Flavor Crackers. They have a salt taste and are made with the help of natural components. Ritz Crackers also represents Ritz Multipack which is made for parties or any other occasions and has a comfortable form of packaging. The last company's product is Mini Ritz Snack Pack which has only 40 grams of crackers inside and has been created for eating during a walk. There are some recipes with the help of which customers can taste cracker in a different way, together with the red pepper, apples, fish, chicken and other components.

Ritz Crackers reviews and complaints

Ritz Crackers is ranked 316 out of 1553 in Food Manufacturers category

Area Served

USA

Payment Methods

MasterCard

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