Tonite having some Ritz I too notice they taste different, not buttery but dry and bland. Secondly they are no longer ROUND, but actually oval shaped, which now I assume they got new equipment and the recipe and process including the shape has changed.
Since the box shows a round cracker this smells like time for a class action lawsuit for false advertising. I'm done they lost another long time customer, their crackers are no longer better than anything else, time for some one to create decent new cracker.
The taste is like a brown Saltine, actually saltines have more taste but these are just as dry. Yes also the packs are smaller and smaller and there is no justification for changing what had been working for years.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.